Thank you very much for visiting the Internet pages of the Exklusive City Appartements in Dortmund and for your interest in our company and our technical and organisational measures for data protection. The confidentiality of your personal data and compliance with data protection regulations are important to us. The collection, processing and use of personal data in our company as well as within the framework of the operation of our Internet pages is carried out in accordance with the data protection standards of the European Union and in particular in accordance with the provisions of the German Data Protection Act.
Information about the processing of your data
Pursuant to Art. 12 of the Basic Data Protection Ordinance (hereinafter referred to as DSGVO), we are obliged to inform you about the processing of your data when using our website. We take the protection of your personal data very seriously and this data protection declaration informs you about the details of the processing of your data as well as about your legal rights in this regard.
We reserve the right to adapt the data protection declaration with effect for the future, in particular in the event of further development of the website, the use of new technologies or changes to the legal basis or corresponding jurisdiction.
We recommend that you read the data protection declaration from time to time and include a printout or copy with your documents.
“Website” or “Internet presence” means in the following all pages of the responsible person on www.exklusive-city-appartements.com/
“Personal data” means any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more specific characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person. Personal data is therefore, for example, the name, e-mail address and telephone number of a person, but may also include data on preferences, hobbies and memberships.
“Processing” means operations or series of operations relating to personal data, carried out with or without the aid of automated processes, such as collection, recording, organisation, sorting, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, comparison, integration, limitation, erasure or destruction.
“Pseudonymisation” means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the provision of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures ensuring that the personal data are not attributed to an identified or identifiable natural person.
“Consent” means, hereafter, any freely given, informed and unequivocal statement of intention in the particular case, in the form of a statement or other unambiguous confirmatory act, by which the data subject indicates his or her consent to the processing of his or her personal data.
It does not extend to any linked websites or Internet presences of other providers.
The processing of personal data within the scope of this data protection declaration is the responsibility of Hotel Königshof GmbH:
Hotel Königshof GmbH
Königswall 4-6, 44137 Dortmund
Telefon: 0231 57041; Telefax: 0231 57040
If you have any questions about data protection with regard to our company or our website, you are welcome to contact us by telephone or e-mail.
We have taken comprehensive technical and organizational precautions to protect your personal data from unauthorized access, misuse, loss and other external disturbances. To this end, we regularly review our security measures and adapt them to the state of the art.
You have the following rights with regard to the personal data concerning you which you may assert against us:
– Right of access (art. 15 DSGVO),
– Right to rectification (Art. 16 DSGVO) or cancellation (Art. 17 DSGVO),
– Right to limit the processing (Art. 18 DSGVO),
– Right to object to the processing (Art. 21 DSGVO),
– Right to revoke your consent (Art. 7 para. 3 DSGVO),
– the right to receive the data in a structured, common, machine-readable format (“data transferability”) and the right to forward the data to another responsible party if the conditions of Art. 20 Para. 1 lit. a, b DSGVO are met (Art. 20 DSGVO)
You can exercise your rights by notifying the contact details listed in the “Responsible provider” section.
You also have the right to complain to a data protection supervisory authority about the processing of your personal data carried out by us (Art. 77 DSGVO).
Use of the Website, access data
In principle, you can use our website for purely informational purposes without disclosing your identity. When calling up the individual pages of the website in this sense, only access data is transmitted to our web space provider so that the website can be displayed to you. This is the following data:
– Browser type/ browser version
– used operating system
– Language and version of the browser software
– Host name of the accessing mobile device
– IP address
– Website from which the request originates
– Contents of the request (concrete page)
– Date and time of the server request
– Access status/HTTP status code
– Referrer URL (the previously visited page)
– Transferred amount of data
– Time zone difference to Greenwich Mean Time (GMT)
The temporary processing of the IP address by the system is necessary in order to technically enable delivery of the website to your computer. A processing of your IP address for the duration of the session is necessary. The legal basis for this processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO.
The access data will not be used to identify individual users and will not be merged with other data sources. The access data are deleted when they are no longer required for the purpose of their processing. In the case of the collection of data for the provision of the website, this is the case when you end your visit to the website.
IP addresses are stored in log files to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context either. The data is generally deleted after seven days at the latest; further processing is possible in individual cases. In this case, the IP address is deleted or altered in such a way that it is no longer possible to assign the calling client.
The collection of data for the provision of the website and the processing of data in log files is mandatory for the operation of the website. You have the right to object to the processing. In the event of your justified objection, we will examine the facts and either discontinue or adapt the data processing or point out to you our compelling grounds for protection on the basis of which we will continue the processing.
We use so-called cookies with our Internet presence. Cookies are small text files or other storage technologies that are stored on your terminal device by the Internet browser you use. These cookies are used to process certain information from you to an individual extent, such as your browser or location data or your IP address.
This processing makes our Internet presence more user-friendly, more effective and safer, as the processing enables, for example, the reproduction of our Internet presence in different languages or the offer of a shopping basket function.
The legal basis for this processing is Art. 6 Para. 1 lit. b.) DSGVO, insofar as these cookies are used to process data for contract initiation or contract execution.
If the processing does not serve the contract initiation or contract execution, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 Para. 1 lit. f) DSGVO.
These session cookies are deleted when you close your Internet browser.
b) Third Party-Cookies
If necessary, cookies from partner companies with whom we cooperate for the purpose of advertising, analysis or the functionalities of our Internet presence may also be used with our Internet presence.
Please refer to the following information for details, in particular on the purposes and legal basis for processing such third-party cookies.
c) Possibility of disposal
You can prevent or restrict the installation of cookies by setting your Internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the Flash Player you are using. If you have any questions, please also use the help function or documentation of your Flash Player or contact the manufacturer or user support.
Should you prevent or restrict the installation of cookies, this may, however, result in not all functions of our website being fully usable.
Contact with our company
The personal data provided by you will be processed by us, e.g. by e-mail or via the contact form on the website, in order to answer your enquiry.
For the processing of enquiries via the contact form on the website, it is absolutely necessary to provide a name or pseudonym, telephone number and a valid e-mail address. At the time the message is sent to us, the following data will also be processed:
– IP address
– Date/time of registration
The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO or Art. 6 Para. 1 S. 1 lit. b) DSGVO if the purpose of the contact is to conclude a contract.
The processing of personal data from the input mask serves us solely to process the establishment of contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data will not be passed on to third parties in this context. The data will be processed exclusively for the processing of the conversation. We delete the data arising in this connection after the processing is no longer necessary or restrict the processing to compliance with the existing legally mandatory storage obligations.
You have the possibility at any time to object to the processing of your personal data for contact enquiries. This is the case if the processing in particular is not necessary for the fulfilment of a contract with you, which is described by us in the previous description of the functions. In such a case, the processing of the request may not be continued. In the event of your justified objection, we will examine the situation and either discontinue or adapt the data processing or point out our compelling reasons worthy of protection on the basis of which we will continue the processing.
Processing and disclosure of personal data for contractual purposes
We process your personal data if and to the extent necessary for the initiation, justification, execution and/or termination of a legal transaction with our company. The legal basis for this arises from Art. 6 Para. 1 S. 1 lit. b) DSGVO.
After the purpose has been achieved (e.g. contract processing), the personal data will be blocked for further processing or deleted unless we are entitled to further storage and processing as required in the respective context on the basis of a consent given by you (e.g. consent to the processing of the e-mail address for sending electronic advertising mail), a contractual agreement, a legal authorization (e.g. authorization to send direct mail) or on the basis of legitimate interests (e.g. storage for the enforcement of claims).
The passing on of your personal data takes place in this respect, if
– it is necessary for the establishment, execution or termination of legal transactions with our company (e.g. the transfer of data to a payment service provider / a shipping company to process a contract with your person), (Art. 6 para. 1 sentence 1 lit. b) DSGVO), or
– a subcontractor or vicarious agent whom we use exclusively in the context of providing the offers or services you have requested requires this data (unless you are expressly informed otherwise, such auxiliary persons are only entitled to process the data insofar as this is necessary for the provision of the offer or service) or
– there is an enforceable administrative order (Art. 6 para. 1 sentence 1 lit. c) DSGVO) or
– an enforceable court order exists (Art. 6 para. 1 sentence 1 lit. c) DSGVO), or
– we are legally obliged to do so (Art. 6 para. 1 sentence 1 lit. c) DSGVO) or
– the processing is necessary to protect the vital interests of the data subject or another natural person (Art. 6 para. 1 sentence 1 lit. d) DSGVO), or
– we are authorised or even obliged to pursue overriding legitimate interests (Art. 6 Para. 1 S. 1 lit. f) DSGVO).
Any further transfer of your personal data to other persons or bodies will not take place unless you have given your effective consent to such a transfer. The legal basis for the processing is then Art. 6 Para. 1 S. 1 lit. a) DSGVO.
Processing and passing on personal data in the online ordering system
If you wish to place an order or make a booking in our online shop, it is necessary for the initiation and conclusion of the contract that you provide personal data such as your name, address and e-mail address. The obligatory data necessary for the order and contract processing are marked separately, further data take place voluntarily. We process your data to process your order. To prevent access to your personal data by unauthorised third parties, the ordering process on the website is encrypted using SSL/TLS technology.
We delete the data arising in this connection after the storage is no longer necessary, or restrict the processing if legal storage obligations exist. Due to mandatory commercial and tax regulations, we are obliged to store your address, payment and order data for a period of ten years. After two years after termination of the contract, we will restrict the processing and reduce it to compliance with existing legal obligations.
Processing of personal data in accordance with § 30 of the Federal Registration Act (BMG)
Accommodation facilities, in particular hotels, are obliged according to § 30 of the Federal Registration Act (BMG) to collect the following data from the guest on the day of arrival and to have the registration form signed by the guest in handwriting:
– Date of arrival and expected departure,
– First names,
– Date of birth,
– Address. Number of passengers and their nationality,
– Number of passengers and their nationality in the cases of § 29 paragraph 2 sentences 2 and 3,
– Serial number of the recognised and valid passport or passport replacement document for foreign persons.
– If applicable, further data for the collection of tourism and spa fees.
We are obliged to collect, process and pass on this data within the framework of the German Data Protection Act (BMG). The legal basis for the processing results from Art. 6 Para. 1 s. 1 lit. c) DSGVO.
We delete this data or restrict the processing as soon as it is permissible according to the provisions of the BMG and if there is no consent on your part (Art. 6 para. 1 s. 1 lit. a) DSGVO) and no other justified interest on our part in the continued processing.
Disclosure of personal data for the purposes of law enforcement / address collection / debt collection
In the event of non-payment, we reserve the right to pass on the data provided when ordering / booking to a lawyer and/or to external companies for the purposes of address identification and/or law enforcement in the event of a justified interest pursuant to Art. 6 Para. 1 S. 1 lit. f) DSGVO.
In addition, we will pass on your data if necessary, if this is necessary to exercise our rights, as well as the rights of our affiliated companies, our cooperation partners, our employees and/or the users of our website. Under no circumstances will we sell or lease your data to third parties. This data is passed on on the basis of Art. 6 Para. 1 S. 1 lit. f) DSGVO.
The data arising in this connection will be deleted after storage is no longer required or processing will be restricted if there are legal storage obligations.
You have the possibility to object to the processing of your data at any time. This is the case if the processing is in particular not necessary for the fulfilment of a contract with you, which is described by us in the previous description of the functions. In the event of your justified objection, we will examine the situation and either discontinue or adapt the data processing or point out our compelling reasons worthy of protection on the basis of which we will continue the processing.
Integration of third-party content
The Website incorporates third-party content such as videos, maps, RSS feeds or graphics from other websites. This integration always presupposes that the providers of this content (“third-party providers”) perceive the IP addresses of the users. Without the IP address, they cannot send the content to the browser of the respective user. The IP address is therefore required for the presentation of this content.
We make every effort to only use content from third parties who process the IP address solely for the purpose of delivering the content. However, we have no influence on this if the third-party providers process the IP addresses, e.g. for statistical purposes. As far as we know, we will inform you about this in the following.
Some of the third party providers may process data outside the European Union.
However, this may result in functional restrictions on the website.
On the website we use plug-ins from the video platform YouTube.de or YouTube.com, a service operated by YouTube LLC – represented by Google – (head office at 901 Cherry Avenue, San Bruno, CA 94066, USA; “YouTube”). By means of the plug-ins, we can also integrate visual content (“videos”) that we have published on Youtube.de or Youtube.com into this website.
The videos are all integrated in the “extended data protection mode”, i.e. no data about you as a user will be transferred to YouTube if you do not play the videos. Only when you play the videos will the following data be transmitted. We have no influence on this data transfer.
When you visit the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data specified under the section “Access data” will be transmitted. This occurs regardless of whether YouTube provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your profile to be associated with YouTube, you must log out before activating the button.
YouTube stores your data as user profiles and processes them for the purposes of advertising, market research and/or tailoring its website to suit your needs. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the Social Network about your activities on our website.
The legal basis for the processing is Art. 6 Para. 1 S. 1 lit. f) DSGVO. The purpose of the processing is to make our website more attractive and to offer you additional services. We have no knowledge of the storage period on YouTube and have no possibility of influencing it.
You have the right to object to the processing of your personal data by contacting YouTube in order to do so. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that all functions of the website can no longer be used to their full extent.
On our website we use Google Maps to display our location and to create a route description. This service is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.
By the certification after the EU-US data protection shield (“EU-US Privacy Shield”)
Google guarantees that the data protection regulations of the EU are also observed when processing data in the USA.
In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.
If you call up the Google Maps component integrated into our Internet presence, Google stores a cookie on your terminal device via your Internet browser. Your user settings and data are processed in order to display our location and to create a route description. We cannot rule out the possibility that Google may use servers in the USA.
The legal basis is Art. 6 Para. 1 lit. f) DSGVO. Our legitimate interest lies in optimising the functionality of our website.
The connection to Google established in this way enables Google to determine which website has sent your enquiry and to which IP address the route description is to be sent.
If you do not agree with this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. Details can be found above under “Cookies”.
In addition Google offers under
for further information.
Notes for Social-Plugin
On our pages there are plugins of the social network Facebook (Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) integrated. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our page. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate visiting our pages with your user account. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in facebook’s data protection declaration at: www.facebook.de/policy
If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account.
The personal data of the users will be deleted or anonymized after 14 months.